Can't get started

[julianbury]

Dear Flump.net

I bought an account on August 22nd: the "PRO Special" for £50.

The introductory email said to change the password, first thing. So I tried.

Each time I entered a candidate password, it was rejected for being in the dictionary. It did this no matter what I typed in - an extraordinary dictionary!

Then it said the password was reset and I would receive an email with the new one.

It did not happen.

I can't access the cpanel to do anything about it - because I don't know the password.

Three days have passed with no improvement.

What can I do?

[Craig]

Hi there,

I see you have put in a trouble ticket regarding this, which I have replied to. If you can get back to us with the extra information we require and we will have you back ontrack in no time.

Craig

[julianbury]

Got it :-)

Made a new password.
This time it worked.
I wish I knew what happened the first time.

I have another question . . .
Not a disaster - just ignorance:
I made and uploaded an index.html file.
I expected that when I browsed the site, it would run.
But what I acually see is . . .

Index of /
Name Last modified Size Description
--------------------------------------------------------------------------------
Parent Directory 25-Aug-2005 15:03 -
_private/ 22-Aug-2005 16:13 -
cgi-bin/ 22-Aug-2005 16:13 -
images/ 22-Aug-2005 16:13 -
postinfo.html 22-Aug-2005 16:13 2k
--------------------------------------------------------------------------------
Apache/1.3.33 Server at www.joolian.net Port 80


. . . so where should I have put the index file?
Er - and all the other html stuff that I'll be wanting to run?

Julian (=_-)

[Craig]

Julian,

Needs to go into the public_html folder.

Craig

[julianbury]

Ah! Right.

Thanks Craig :)

Julian ^00^